Yes, you can request a meter test. The fee schedule effective January 1, 2026 lists a $75 meter test charge, and under the Service Rules that charge is refunded if the meter is found to be in error by more than plus or minus 2 percent. Union Power provides a written report after the test.
- Call customer service and describe the usage or billing concern.
- Ask about the test charge and when it would be refunded.
- Review the test report with an Energy Specialist if the result is unclear.
Supporting information: Service Rules and Regulations; Schedule of Fees
Union Power Cooperative is a member-owned, not-for-profit electric distribution cooperative headquartered in Monroe, Union County, North Carolina. We provide electric service to members in portions of Union, Stanly, Cabarrus, Mecklenburg, and Rowan counties in North Carolina. Founded in 1939, Union Power Cooperative’s official website is union-power.com.