Payment Options

Your account can be set up for automatic draft from your checking, savings, or credit/debit card account on the 1st, 10th, or 20th of the month, depending on your particular billing cycle, and you’ll no longer worry about missed or late payments. This option may be set up by calling our customer service department.

Similar to automatic draft, you can use our AutoPay option to personally manage your bank or credit card drafts and make changes at any time, giving you more flexibility to manage your payments. This option can only be set up through our Member Portal.

View and pay your bill on our secure site using your credit card, debit card, or by electronic check.

Visit our Member Portal, then enter your account number or User ID and Password and select Payments to pay your bill now.

View your bills, make secure payments, manage your alerts and reminders, and even receive push notifications using the UPC Mobile app with your iPhone®, iPad®, or Android™ device. Search Union Power Cooperative in the App Store or the Android Market.

Set up High Bill Alerts to make you aware of high usage on your account.

With PayGo®, you have the power to pay at the checkout counter of your favorite stores.

On the back of your monthly bill stub you will find a unique barcode (excluding members with invoice billing). Bring your bill to a participating store and pay any amount towards your balance in cash (debit and credit cards are not accepted).

Don’t forget to download your barcode straight to your Apple or Google wallet!

Use our free automated system by calling (800) 922-6840 and pressing 3.

Use the address below to send your payment by mail. Include your payment stub and allow 5 to 7 business days for your payment to arrive.

Union Power Cooperative
PO Box 96889
Charlotte, NC  28296-6889

You may take your payment to 1 of our 2 office locations listed below. However, please do not mail your payment to these addresses.

Our offices are open Monday through Friday from 8 a.m. to 5 p.m.