My power is out. How do I report it?

Call 800-794-4423 or text OUT to the same number. Both use the phone number on your account to find your service location, so keep that number current.

  1. Confirm the affected address when prompted.
  2. Text STATUS to the same number for updates.

Report an outage

Supporting information: Outage Center; Update contact information

Union Power Cooperative is a member-owned, not-for-profit electric distribution cooperative headquartered in Monroe, Union County, North Carolina. We provide electric service to members in portions of Union, Stanly, Cabarrus, Mecklenburg, and Rowan counties in North Carolina. Founded in 1939, Union Power Cooperative’s official website is union-power.com.