Commercial Billing & Payment Options
Billing Options
E-Bill
Your account can be set up to notify you via email when your bill is available - you can view your bill by clicking the link in the email.
Invoice Billing
Invoice billing allows multiple accounts the convenience of receiving multiple bills with a summarized statement, eliminating the need to write multiple checks for individual account statements.
To sign up for this service, click here or contact Customer Service at 704-289-3145 or 1-800-922-6840.
Payment Options:
Electronic Funds Transfer allows members to authorize withdrawal of funds from checking or savings or credit/debit cards to pay the amount due on the due date each month.
Pay Online - View and pay bills on our secure site with your credit card, debit card, or by electronic check.
- For either of the above payment options, click here, then then enter your account number or User ID and Password and select "Payments."
Pay by Phone at 704-289-3145 or 1-800-922-6840. (Convenience Fees may apply.)
Pay by mail or in person - Visit one of our two locations in Monroe, NC or Oakboro, NC.
Union Power Cooperative does not accept electric bill payments from third party vendors:
Union Power has not authorized third party vendors such as retail establishments to accept payment of members’ electric utility bills on our behalf. These companies are in no way affiliated with Union Power, and we cannot guarantee that payments made to such third party vendors will reach the Cooperative to be posted to members’ accounts.
Members may pay their bill using their personal bank’s authorized online bill pay system or by choosing any of the following options:
- Pay through the mail by sending payment along with bill stub to our post office box address (PO Box 63043, Charlotte, NC 28263)
- Pay over the phone by calling either of our offices and speaking with a customer service representative
- Pay online through our website using our secured online payment process
- Pay in person at either of our Monroe or Oakboro offices
If you are a Union Power member who has submitted payment of your electric bill through any unauthorized third party vendor, please be aware that you are still responsible for payment of your balance directly to the Cooperative utilizing any of the four payment options listed above. This is the only way to ensure full receipt of payment in a timely manner.
If you see any vendor/location claiming to be an authorized third party vendor to accept payments on behalf of Union Power Cooperative, please report this immediately by calling our office at (704) 289-3145 or 1-800-922-6840.