Contact Us
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Contact Us

Service Hours

  • Office hours are 8 a.m. to 5 p.m. Monday through Friday, excluding holidays.
  • Call 704-289-3145 or 1-800-922-6840 for account information available 24 hours a day.
  • Call 1-800-794-4423 to report an outage. You will need the following information that may be found on your bill: Telephone number, Account number, or Meter Number.

Key Contacts

For a listing of Key Contacts, Click here.


P.O. Box 5014
1525 Rocky River Rd. N.
Monroe, NC 28110
(704) 289-3145
(800) 922-6840

474 S Main St
Oakboro, NC 28129-8887
(704) 485-3335