Contact Us

Service Hours

• Office hours are 8 a.m. to 5 p.m. Monday through Friday, excluding holidays.
• Call 704-289-3145 or 1-800-922-6840 for account information available 24 hours a day.
• Call 1-800-794-4423 to report an outage. You will need the following information that may be found on your bill: Telephone number, Account number, or Meter Number.

Key Contacts

For a listing of Key Contacts, Click here.

Offices

Monroe
P.O. Box 5014
1525 Rocky River Rd. N.
Monroe, NC 28110
(704) 289-3145
(800) 922-6840
Directions

Oakboro
474 S Main St
Oakboro, NC 28129-8887
(704) 485-3335
Directions