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Member Handbook

Everyone who signs up for new service through Union Power receives a copy of the Member Handbook via email or thru the mail. To view the Member Handbook, click on the link below.

Download Acrobat Reader for free at Adobe's Website.

  •   Member Handbook
In This Section
  • About Us
  • Mission Statement
  • Guiding Principles 
  • Bylaws   
  • Statement of Nondiscrimination
  • Member Handbook   
  • Service Rules and Regulations
  • Schedule of Fees and Charges
  • Key Contacts
  • Directors and Executive Staff
  • Map of Service Area
Quick Tools
Report an Outage
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Fridge & Freezer Farewell

monroe

1525 Rocky River Road North
Monroe, NC 28110
704-289-3145 OR 1-800-922-6840

oakboro

474 S Main St
Oakboro, NC 28129-8887
704-485-3335

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