Key Contacts

How may we serve you?

Monroe: 704-289-3145
Oakboro: 704-485-3335
OR
1-800-922-6840

Billing Questions - When calling, select option 4
New Service Questions in Union or Mecklenburg Counties - When calling, select option 2
New Service Questions in Stanly, Cabarrus, or Rowan Counties - When calling, select option 2
General Engineering and Operations Questions - extension: 3269
Tree Trimming Questions - extension: 3323 or 3291

Engineering and Operations

Wayne Hathcock, Manager of Engineering - extension: 3249

Lonnie Kirkley, Manager of Operations - extension: 3313

David Gross, Manager of Engineering & Operations Support - extension: 3287

Ted Price, Director of Fleet Maintenance - extension: 3262

Randy Smith, Line Superintendent - Oakboro district - extension: 3411

Bentley Aldridge, Line Superintendent - Monroe district - extension: 3330

Bill Strawn, Construction Coordinator - extension: 3292

Jamie Taylor, Director of Safety Resources- extension: 3259

Right-of-Way and Vegetation Management

Wil Ortiz, System Arborist - extension: 3323

Carrie Lorenz, Assistant Arborist - extension: 3291

Communications and Public Relations

Carrie Cameron, Manager of Member Communications - extension: 3273

Customer Service

Gary Biles, Customer Service Supervisor- Oakboro district - extension: 3418

Rita Huntley, Customer Service Supervisor - Monroe district - extension: 3240